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Colorado Springs Police response times up nearly a minute in 2021


COLORADO SPRINGS, Colo. (KRDO) -- The ongoing labor shortage, paired with Colorado Springs' continued growth, is continuing to impact the police response times.  Colorado Springs Police Chief Vince Niski said Tuesday morning on KRDO NewsRadio said that that the local department is currently down 84 to 100 patrol officers and also seeing staffing shortages in the communication and dispatch center.

Niski is asking city residents to have patience.

“I know when you have a crime committed against you it’s a priority, and it’s a priority to us," Niski said. "We’ll get there as soon as we can. Please don’t take it out on employees that their response isn’t what it should be.”

Early in 2021, the average CSPD response time sat at about 11 minutes for a priority one call. In July of 2021, the average response time increased to 11:51.

You can listen to Chief Niski's full interview here.

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Andrew Rogers

Andrew is the program director for KRDO NewsRadio; you can learn more about him here



  1. 1. So does this mean that the Supervisory Cadre are taking calls for service, or does the people just have to have patience?
    2. Will the detectives that work in overlapping divisions like VNI and CSPD Special Victims detectives be pulling calls for service, or does the people just have to have patience?
    3. Will CSPD continue using resources on calls for service like the kickball incident, or will your officers actually prioritize calls for service by severity and escalation of threat to the caller?
    4. Can you articulate how going from 9 minutes 22 seconds in 20198-19 to 11 minutes 51 seconds in 2021 is “a step in the right direction” as you stated in your audio interview?
    5. So if the initial 911 call is an active emergent call for service, can you articulate upon how citizens should protect themselves during that 9 seconds short of a 12 minute response time?
    6. Can you articulate how you would advise an officer to survive a active emergent alone for that 9 seconds short of a 12 minute response time?
    7. Can you explain to a layman exactly how physically exhausting a 9 seconds short of a 12 minute response time actually is when engaged in an active emergent call for service?
    8. Is there plans to request additional @ssistance from neighboring agencies to cover down, and if so exactly what do those plans detail?
    9. Does the “patience” CSPD recommends to all of their callers come with Kevlar for our safety as citizens?

  2. Well yeah there was no one on the roads really so they were not not collecting taxes for the city….

  3. Maybe if every officer on the streets did not respond to a traffic accident or fire emergency and close streets down for hours on end, that might free up some police officers. Every agency in this state closes streets for hours and hours when there is no reason to do so.

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