Builders of smartphone apps that detect exposure to the coronavirus have ensured that only people with verified COVID-19 cases could trigger an alert. They also planned for privacy, making the app features as bare-bones as possible.
But as more states roll out smartphone contact-tracing technology, other challenges are emerging. Namely, human nature.
Kaiser Health News reports the system works only if a lot of people buy into it. But people will buy into it only if they know it works.
Only about a dozen U.S. states, including Colorado, have launched the smartphone feature, which sends users a notification if they’ve crossed paths with another app user who later tests positive for COVID-19.