It can be frustrating to spend time and effort shoveling snow and ice from your driveway or sidewalk -- if you live along a major street -- only to have your work buried by a passing snowplow.
Some viewers are telling us it happened to them during our recent snowstorms.
Jack Ladley, operations manager for the Colorado Springs Public Works Department, addressed the issue Wednesday and said it's an unfortunate but inevitable result of snow and ice removal.
"We've received two complaints, one from someone on Pikes Peak Avenue and another from someone on South Eighth Street," he said. "We're sorry when it happens, and we try to avoid that when we can."
In other words, all that plowed snow and ice has to go somewhere.
But Ladley said there's a way to keep from having to re-shovel your driveway after a plow passes.
"If you shovel a pocket to the right of your driveway, you'll leave a space for the plow to drop snow and keep your driveway clear," he said.
For more information about the solution, visit: https://coloradosprings.gov/public-works-operations-maintenance-division/page/snow-plow-information.
However, you may be unable to avoid re-shoveling your sidewalks, depending on how close they are to the street being plowed.
Ladley said when a complaint is filed, supervisors and snowplow drivers meet after a storm to discuss what happened and possible changes.
The south end of 8th Street has several homes and only a few driveways. KRDO NewsChannel 13 spoke with several homeowners who said they weren't the one who complained to the city.
But one homeowner said although most neighbors accept the situation, it can be concerning at times.
"It is a problem and it isn't a problem," the homeowner said. "As long as the city doesn't fine me for having snow on my sidewalk, then I'm not worried. In the past, some plows intentionally avoided plowing too close to the curb because they knew it caused extra work for us."
In a related matter, Ladley said city crews won't be plowing neighborhood streets because they don't have the required minimum of six inches of snow.