CSPD aims to improve response time through different reporting methods
COLORADO SPRINGS, Colo. (KRDO) -- Colorado Springs Police Department (CSPD) is aiming to improve department response time by adding different crime reporting methods for non-emergency incidents.
CSPD says it is expanding its online reporting systems to include a new design that makes it easier for community members to report a wider range of non-emergency incidents online.
According to CSPD, these new eligible crimes include identity theft, break-ins to places other than your home or business, theft of money or property, theft of vehicle parts or license plates, and more.
According to CSPD, in the past, individuals might have experienced delays of several days while waiting for an officer to respond in person to take a report for non-emergency crimes. CSPD says they hope this new system will allow eligible crimes to be reported within minutes.
In addition, CSPD says they are partnering with 988, the Colorado Mental Health Hotline, to provide additional resources for those experiencing a mental health crisis. According to CSPD, 911 will now be able to transfer those in need of non-emergency mental health assistance directly to 988.
CSPD confirms that they will remain responding to active threats or physical danger; however, 988 will allow community members experiencing a non-emergent mental health crisis to connect with licensed professionals quickly.
According to CSPD, the programs will be open to the public starting tomorrow, June 23.
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