Driver’s license services unavailable in El Paso County
If you need to get a new driver’s license in El Paso County, you’ll have to wait.
El Paso County Motor Vehicle offices are currently unable to process driver’s license transactions because of a network issue.
Tauna Lockhart the Chief Communications officer at the Governor’s office of Information an Technology says the problem stems from its service provider, CenturyLink. “Our service provider had a fiber cut,” says Lockhart.
A fiber cut causes an interruption of service and it forced hundreds of Southern Colorado residents wanting to get a new state license to wait hours in line before finally being told there was nothing the DMV could do. Lockhart says, “this is really the work of the service provider now that needs to fix the fiber cut.”
CenturyLink is attempting to set up a temporary fix for the problem, but if that does not work, it will take longer than expected to get the services back up. “The longer term replacement which actually involves digging down into the ground and fixing the fiber,” says Lockhart.
The issue was expected to be solved by the end of the work day Thursday, but Lockhart says they are still working on the issue.
According to The Clerk & Recorder’s Office, license plate renewals, title transactions and handicapped placard services are still available while the problem is being fixed.
