Qwest Service Outage Is Fixed

COLORADO SPRINGS – Qwest phone service has been restoredtothree counties. El Paso, Telller and Fremontcounties were affectedfrom 8:30, Wednesday morning until 6:30, Wednesday night. A spokesperson for Qwest says while phone service can be interrupted from time to time, they usually don’t see it have this broad of an impact. Monica Martinez, a Qwest Spokesperson said, “we rarely see a fiber cut of this magnitude.” 12 cities were effected as a result of a fiber cut in Stratmoor.

It happened about 9:30 a.m. Wednesday morning a worker monitoring the network noticed the fiber cut. Martinez said, “in this particular situation we saw customers experiencing more congestion than usual. most would have local dial tone, but they would have trouble getting the calls put through.” There was also some impact to people’s ability to call 911.

Martinez said fiber cuts are usually related to construction in the area. However, the exact cause of the fiber cut is being investigated.